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Director of Technology Product Management for our Automation Team

Department: Automation
Location: San Diego, CA

AbacusNext is looking for an experienced Director of Technology Product Management for our Automation Team 

This Job is based out of the San Diego Corporate Office and cannot be worked remotely.  

AbacusNext® helps businesses with stringent security and compliance needs grow by providing Compliance-Ready™ turnkey technology solutions, allowing our clients to leverage the power of cloud computing without the added challenges and expenses of managing complex IT infrastructures on their own.

What does that all mean? Think about how the average company’s IT environment; it is a messy spaghetti of vendors, suppliers, and consultants, all with their own agenda, technology and support. We simplify that complexity with a single solution, becoming an extension of that client and handling their technology so they can focus on their business.

We are a 35-year-old organization with offices in California, Toronto and Scotland. Our user based is 1.5M users worldwide and includes the full spectrum, from solo proprietors to Fortune 100 clients.

Who We Are 

As an end-to-end solutions provider, our products and services portfolio includes virtual desktop (DaaS), private cloud, case management software (CMS), email hosting services, security endpoint protection, business continuity (BCP), and on premise solutions. Since 1983, we have delivered on-demand services to over 1.5 million users worldwide, and are recognized by Forbes as one of America’s fastest growing companies.

We were founded on one simple concept: improving the lives of professionals through the use of technology. Its competencies serve to simplify the adoption, implementation, and management of technology to quickly increase revenues, reduce costs, and maximize efficiencies, while keeping security and compliance at the forefront.

What We Do 

We serve clients at every level of their organization, in whatever capacity we can be most useful, whether as a trusted advisor to large firm executive management or as a hands-on coach for sole practitioners. Target verticals include lawyers, general counsel, accounting firms, CPAs, government, and other private professional service organizations. For every engagement, we propose a solution tailored to meet their unique business needs and provide the utmost care in the implementation process. 

No matter the challenge, we focus on delivering practical and enduring results, and equipping our clients to grow and lead. We collaborate with clients to put solution recommendations into practice and grow their businesses through the leverage of highly secure, compliant and functional business systems. 

Responsibilities: 

  • Leverage deep experience in creating and leading technology strategies, systems and streamlined processes that contribute to the increased efficiency, reliability, and quality of software product development. 
  •  Build and manage a team of exceptional product managers, including recommending and executing team skills changes to facilitate growth and overall team effectiveness
  • Working directly with the executive team to develop a long-term strategy for our product, platform and services
  • Oversee the readiness of the product and company prior to general releases 
  • Model and enforce discipline in Agile principles that contribute to team effectiveness and efficiencies
  • Lead a team of software product management professionals to conceive of, evolve, and communicate a strategic product roadmap, translate that strategy into prioritized and actionable units of work for engineering teams, and deliver a best-in-class internal and external user experience.  
  • Demonstrate experience leading product management for a large-scale enterprise application, including complex backend/platform components. 
  • Drive product prioritization and detailed product definition for Client Portal automation.
  • Engage with customers through a variety of channels, deeply understand their needs and passionately represent the voice of the customer to internal teams.
  • Create product roadmap, manage priorities, and provide effective written and verbal updates to senior leadership and stakeholders.
  • Prioritize product enhancements and backlog issues using data-driven analysis and sound judgment.
  • Meet aggressive and complex project milestones and simultaneously exceed customer expectations  
  • Drive feature delivery/user acceptance/roll out to internal and external user communities.
  • Demonstrate partnering skills and ability to work within a collaborative team environment; experience working effectively with engineering as true creative partners, sharing ownership of product outcomes.  

Qualifications: 

  • Tenured:  
    • 7-10+ years of Product Management experience overall 5+ yrs. of experience using Agile SCRUM methodology, leading SCRUM teams. Certified Agile Product Owner Experience working in the software development industry strongly desired  
    • Strong technical ability at a systems and architectural level, with a proven track record of well-scaling infrastructure.
    • Familiarity with ERP tools (preferably NetSuite).
  • Self-Starter: demonstrated ability to assume ownership, organize and achieve stretch goals in a fast-paced environment, while managing the team.
  • Team Player: A creative problem solver who inspires innovation across the entire organization and enjoys working with other talented Product Managers to solve complex problems.
  • Strong Communicator: 
    • Excellent communication, documentation and presentation skills with ALL levels of organization.
    • Must be able to command a room. 
  • Manage the work: 
    • Experience with Agile development methodology and tools (preferably JIRA).
    • Excellent project management skills, resource and timeline management, risk assessment, contingency planning and ability to work with external contractors and consultants 
    • Leadership & management experience. 
  • User-Experience Minded: Doesn’t design apps in a vacuum but thinks about how they fit into real-world contexts. UX background a plus.
  • Obsessive about Detail: Has an eye for details and an understanding of how they can affect the quality and understandability of an experience. Will not ship a bad experience but also knows when perfection is the enemy of the good. 
  • Values Education: Bachelor’s degree in computer science, business or related field from a top university. MBA or technical Master’s degree preferred but not required

Perks: 

  • Health/Dental/Life/Vision Insurance, 401(k)
  • Unlimited PTO, Sick Days
  • Free lunch
  • Onsite Gym
  • Social Events
  • Job Training/Educational Assistance/Professional Development
  • Flexible Spending Account
  • Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
  • Nursing Room
  • Short-term Disability
  • Covered Parking, Free Shuttle Service
  • Weekly masseuse and chiropractor onsite
  • Employee discount to 24-Hour Fitness 
  • 50% Off Gunnar Optik Eyeware
  • Close proximity to UTC mall (La Jolla/Miramar) and 805/5

Equal Employment Opportunity 

AbacusNext is an Equal Opportunity, Affirmative Action Employer. 

 

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