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Senior Project Manager- Professional Services

Department: Professional Services
Location: Toronto

AbacusNext is looking for a Senior Project Manager for their Professional Services division. 

This Job is based out of the Toronto, Ontario (Canada) office and cannot be worked remotely.  

AbacusNext® helps businesses with stringent security and compliance needs grow by providing Compliance-Ready™ turnkey technology solutions, allowing our clients to leverage the power of cloud computing without the added challenges and expenses of managing complex IT infrastructures on their own.

What does that all mean? Think about how the average company’s IT environment; it is a messy spaghetti of vendors, suppliers, and consultants, all with their own agenda, technology and support. We simplify that complexity with a single solution, becoming an extension of that client and handling their technology so they can focus on their business.

We’re a 35 year old organization with offices in California, Toronto and Scotland. Our user based is 1.5M users worldwide and includes the full spectrum, from solo proprietors to Fortune 100 clients.

Who We Are 

AbacusNext helps businesses with stringent security and compliance needs grow by providing Compliance-Ready™ turnkey technology solutions, allowing our clients to leverage the power of cloud computing without the added challenges and expenses of managing complex IT infrastructures on their own.  As an end-to-end solutions provider, our products and services portfolio includes virtual desktop (DaaS), private cloud, case management software (CMS), email hosting services, security endpoint protection, business continuity (BCP), and on-premise solutions.  Since 1983, we have delivered on-demand services to over 500,000 businesses worldwide, and are recognized by Forbes as one of America’s fastest growing companies.

We were founded on one simple concept: improving the lives of professionals through the use of technology.  Its competencies serve to simplify the adoption, implementation, and management of technology to quickly increase revenues, reduce costs, and maximize efficiencies, while keeping security and compliance at the forefront.

What We Do 

We serve clients at every level of their organization, in whatever capacity we can be most useful, whether as a trusted advisor to large firm executive management or as a hands-on coach for sole practitioners. Target verticals include lawyers, general counsel, accounting firms, CPAs, government, and other private professional service organizations. For every engagement, we propose a solution tailored to meet their unique business needs and provide the utmost care in the implementation process.

No matter the challenge, we focus on delivering practical and enduring results, and equipping our clients to grow and lead. We partner with clients to put solution recommendations into practice and grow their businesses through the leverage of highly secure, compliant and functional business systems.  

In this role, you will manage projects in adherence to the AbacusNext Methodology for large scale and highly complex software implementation and development projects. Your exceptional customer-facing and negotiation skills will ensure you build strong relationships at every level of the organization as well as build credibility and trust with customers and project teams during project execution. 

  • Schedule Management - Creates, manages, and understands impacts to project scope, constraints and schedule. Manages projects according to work plan. Performs critical path analysis.
  • Cost Management - Develops and routinely reassesses project budgets to account for variances and ensures accuracy. Creates budget reports to compare actual with forecasted costs.
  • Communication Management - Creates performance and status reports for relevant stakeholders.
  • Risk & Issue Management - Develops and manages project risk and issue management plans. Analyzes risks by probability and severity to assess their impact on project delivery. Implements procedures to mitigate risk threats. Utilizes available tools for identifying and tracking issues such as the Delivery Risk Assessment, risk workshops, and Clarity.
  • Resource Management – Develops project organization chart and governance structures. Defines roles and responsibilities of team members.
  • Quality Management – Defines processes and standards around governance, communication, and quality. Develops deliverable acceptance plans and criteria.
  • Change Request Management - Identifies and develops strategy for changes in scope, schedule, and cost. Develops strategic rationale for change including costs, benefits, tradeoffs, etc.
  • Implementation and Transition Management - Creates transition plan, identifies lessons learned, and applies the lessons learned to future projects.
  • Integration Management - Identifies and manages project and program interdependencies.
  • Establish program objectives; develop requirements, plan schedules and estimate cost.
  • Balance stakeholder needs and effectively negotiate tradeoffs between scope, schedule, and budget. Balance needs of multiple stakeholders and gains buy-in from groups who may be resistant to change.

Education & Experience Requirements 

  • Bachelor’s degree required.
  • Project Management Professional (PMP) certification strongly preferred
  • Demonstrate adaptability and flexibility to manage deadline pressure, ambiguity and change.
  • Requires 7+ years of professional PM experience, preferably managing multi-tenet enterprise implementation projects
  • Excellent negotiation skills with the ability to influence without authority.
  • Proven prior work experience with managing multiple projects simultaneously.
  • PMP certified – strongly desired
  • Microsoft Office proficient, including MS Project and Visio.
  • Experience Utilizing Netsuite, JIRA, Confluence a PLUS
  • Experience working in Cloud Environments
  • Experience managing IT Projects from start to completion
  • Experience with Agile Methodologies
  • Strong written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Highly organized and experienced in multi-tasking
  • Strong learner with an aptitude for technology
  • Strong collaboration skills, customer service driven 


  • Experience great professional and personal growth, we also offer
  • Medical
  • Dental
  • Health
  • 401k
  • Short Term Disability
  • Unlimited PTO

Equal Employment Opportunity 

AbacusNext is an Equal Opportunity, Affirmative Action Employer

Abacus Data Systems Canada, Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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