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Pre-Sales Engineer

Department: Sales
Location: San Diego, CA

Pre-Sales Engineer.  

This Job is based out of the San Diego Corporate Office and cannot be worked remotely.  

AbacusNext® helps businesses with stringent security and compliance needs grow by providing Compliance-Ready turnkey technology solutions, allowing our clients to leverage the power of cloud computing without the added challenges and expenses of managing complex IT infrastructures on their own. 

What does that all mean? Think about the average SMB’s IT environment—it’s a messy spaghetti of vendors, suppliers, and consultants, all with their own agenda, technology and support. We simplify that complexity with a single solution, taking full ownership of the client’s technology outcomes so they can focus on their business. 

Since 1983, we have delivered on-demand services to over 1.5 million users worldwide and includes the full spectrum, from solo proprietors to Fortune 100 clients. Forbes recognizes us as one of America’s fastest growing companies. The corporate office is in San Diego, California, with additional offices in Toronto and Scotland.

Who We Are 

As an end-to-end solutions provider, our products and services portfolio includes virtual desktop (DaaS), private cloud, case management software (CMS), fully managed IT services, email hosting services, security endpoint protection, business continuity (BCP), and on-premise solutions.

We were founded on one simple concept: improving the lives of professionals through the use of technology. Our core competencies serve to simplify the adoption, implementation, and management of technology to quickly increase revenues, reduce costs, and maximize efficiencies, while keeping security and compliance at the forefront. 

What We Do 

We serve clients at every level of their organization, in whatever capacity we can be most useful, whether as a trusted advisor to large firm executive management or as a hands-on coach for sole practitioners. Target verticals include lawyers, general counsel, accounting firms, CPAs, government, and other private professional service organizations. For every engagement, we propose a solution tailored to meet their unique business needs and provide the utmost care in the implementation process.

No matter the challenge, we focus on delivering practical and enduring results, and equipping our clients to grow and lead. We partner with clients to put solution recommendations into practice and grow their businesses through the leverage of highly secure, compliant and functional business systems.

About the Position

This individual must have a positive, outgoing, and engaging personality with strong communication and presentation skills. Must be able to use strong personal, presentation, and technical skills on prospect calls to demo and articulate technical products to uncover the business needs and quantify those needs. This individual will utilize their IT technical background, key analytics, and integration skills to partner with Sales and function as the key technical point of contact for cloud and software sales. The objective is to provide pre-sales support contributing towards the successful conversion of prospects to customers.    

 

A significant portion of the Sales Engineer role includes participating on sales calls as the technical resource scoping technical requirements for proposals, performing security assessments, and gathering server and integration requirements.

 

Key Responsibilities 

  •  Work with the Sales Representative as the technical resource to close new business opportunities by assisting in the sales process, presentations, and meeting to uncover the customers business needs and quantity those needs.
  •  Provide strategic pre-sales support for sales activities including needs analysis, technology reviews, requirements definitions, and proof-of-concept scoping.
  •  Working with customers and prospects in defining, and executing Proof of Concepts by conducting needs analysis, data acquisition and transformation, data loading, conversion analysis and server/integration requirements.  
  •  Create and deliver product presentations and demonstrations to meet prospects, customers, or internal needs as the technical expert for your product lines.
  •  Conduct proof-of-concept projects in a competitive environment.
  •  Become an expert in our products’ features, benefits, and applications to customer needs.
  •  Communicate via phone, online video meetings, in-person meetings, and email with prospects guiding them through the evaluation and selection process.
  •  Be the customer advocate and liaison for product management and development.
  •  Perform research and stay current on all company product lines, competitive products, and new technical trends and technologies in the industry.
  •  Other related duties as assigned.

 

Essential Qualifications 

  •  5+ years IT professional experience
  •  Experience in a pre-sales engineering role, or possess the required personal and communication skills
  •  Must have a positive attitude
  •  Effective communicator
  •  Effective listener
  •  Effective presenter
  •  Ability to ask probing questions in a conversational manner
  •  Display ability to think critically through issues to identify an appropriate solution
  •  Excellent interpersonal, verbal and written communication skills that traverse from executive to technical levels.
  •  Maintain a role of ethics and honesty
  •  Previous cloud and cyber security experience
  •  Previous virtual desktop experience with knowledge of printing, thin clients, networking, and sizing applications and computing resources
  •  Knowledge in sizing third-party applications for private virtual servers and a virtual desktop environment.
  •  High-level understanding of the following Microsoft products: Server, RDP, Hyper-V, Windows, Office 365 Enterprise suites, SQL, etc.
  •  High-level understanding of cybersecurity: Firewalls, data encryption, intrusion protection, endpoints, antivirus, ransomware, email security and encryption, mobile protection, web and application security. Experience with Sopho is a plus.
  •  Sound understanding of ETL Best Practices/Methodologies, relational structures, dimensional data modeling, structured query language (SQL) skills, data warehouse, reporting techniques, and custom reporting using SSRS
  •  BS/MS in Engineering, Computer Science, Mathematics or related experience.
  •  Experience in the legal, or accounting industry is a bonus

Perks:  

  • Health/Dental/Life/Vision Insurance
  • 401k
  • Unlimited PTO, Sick Days
  • Free lunch
  • Onsite gym
  • Social Events
  • Job Training/Educational Assistance/Professional Development
  • Flexible Spending Account
  • Ocean Views, Game Room, Volleyball Court, Outdoor Zen Relaxation Area, BBQ & Patio Area, Cafeteria
  • Nursing Room
  • Short-term Disability
  • Covered Parking, Free Shuttle Service
  • Weekly masseuse and chiropractor onsite
  • Employee discount to 24-Hour Fitness
  • 50% Off Gunnar Optik Eyeware
  • Close proximity to UTC mall (La Jolla/Miramar) and 805/5
  • AbacusNext® is a smoke free workplace

Equal Employment Opportunity:

AbacusNext is an Equal Opportunity, Affirmative Action Employer.

This Job is based out of the San Diego Corporate Office and cannot be worked remotely.

 

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